Message Filters Definition

The Message filter feature allows you to define filters for the Filtered Messages desktop. These filters are used to view a specific selection of events. There are many pre-defined filters such as: access events, controller events, etc. These filters can be accessed by all operators. You can select or create filters directly from the “Filtered Messages” desktop or from the Message Filters menu.

NOTE: For more information, see Filtered Messages Desktop.

Defining Event for a Message Filter

1 - In the System main window, select the Message Filter button. The Message filter window appears.

2 - From the Message filter drop-down list, select an event message type (for example: Door events or Relay events) for which you want to define a filter. You may also click the New button to create your own filter.

3 - From the Event list , select the events that must appear in the selected filter. You may check the Select all events  option, if you do not want to select specific events. For example, for a Door events type filter, you may decide to include all events or select the Access-denied  events.

4 - Select the Door filters  tab to filter doors that will send messages to the Filtered messages desktop. Additionally, when “Access events” are filtered, the card holder’s picture can be displayed with the event (if pictures are assigned to cardholders). You can select which doors will display the cardholder picture when the event for this door is generated.

5 - Check the All doors  option or choose specific doors for which the cardholders picture will be displayed an door event.

6 - From the Door filter type, select the filter that will be used for filtering Door events:

•   Door filter : Only events related to the selected doors will be sent to the Filtered Message desktop

•   Pictures filter : Cardholders pictures related to cards presented to the selected doors will be sent to the Filtered Message desktop

•   Filters for doors and pictures : Door events related to the selected doors as well as cardholders pictures that triggered door events on the selected doors will be sent to the Filtered Message desktop.

7 - Select the EntraPass applications tab to filter applications that will send messages to the Filtered Messages desktop.

8 - Check the All EntraPass applications option for the Filtered Messages desktop to receive all events originating from all EntraPass applications defined in the system. You may also choose to display events from specific applications. To do this, select the EntraPass application from which you want to receive events.

9 - Select the Gateway and connection tab to filter gateways and sites events sent to the Filtered Messages desktop.

10 - Check the All events  option to receive events originating from the components of the gateways or sites. You may select the gateway or the connection that will send events to be displayed.

NOTE: When you use filters, the system retrieves events that are already displayed in your Message desktop and sorts these events according to the settings of the selected filter.  If events originating from a specific gateway are displayed in your messages desktop and this gateway is not selected in the filter definition, then these events will not be displayed when you select this filter.

11 - Select the Special filter tab to filter events according to their type.

•   Picture : all events associated with a card holder’s picture will be displayed in the Filtered Message desktop.

•   Fail-soft : all events generated by a controller in stand-alone mode following a communication failure will be sent to the Filtered Message desktop. Fail-soft messages are identified with a + sign in the Filtered Message desktop (and Message Desktop) when this option is select when defining the Messages list properties ( Desktop  > Message   Desktop  > right-click an event > Properties ).

•   Video : all video record events will be sent to the Filtered Messages desktop.

NOTE: When you use filters, the system retrieves events that are already displayed in your Message desktop  and filters these events according to the settings of the selected filter. If events originating from a specific gateway are displayed in your messages desktop and this gateway is not selected in the filter definition, then these events will not be displayed when you select this filter.